Support triage
Reads the incoming ticket, searches your error tracker for a matching failure, opens an issue with the context linked, assigns it, and posts a summary in the right channel.
Tell us the work that eats your team’s week. We build an agent that owns it — with your tools, your context, and your rules — and you decide what it can do on its own before it ever runs.
We build these for ourselves first.
An agent owns a piece of standing work end to end. These are the roles teams hand over first — and each one is a starting point we shape around how your company actually operates.
Reads the incoming ticket, searches your error tracker for a matching failure, opens an issue with the context linked, assigns it, and posts a summary in the right channel.
Pulls lead context out of the CRM, drafts the follow-up for review, updates the record after a call, and surfaces the deals that have gone quiet.
Reconciles transactions across your systems, flags the anomalies worth a human look, and drafts a summary of monthly spend before anyone asks for it.
Reads the notes after the call, extracts the commitments, creates tickets with the right labels and assignees, and posts a summary in the channel.
Reads recent tickets, project activity, and channel highlights on a schedule, then posts a formatted status report without anyone remembering to write it.
Reads incoming bug reports and feature requests, finds the related issues, proposes owners and next steps, and keeps the backlog honest.
Not on the list? The work we build agents for is whatever your team does the same way every week.
You do not need engineers, a spec, or an automation platform to learn. You need to be able to describe the work.
Walk us through the work the way you would explain it to a new hire: the tools involved, the judgment calls, and the things that must never happen.
We write the agent's instructions, connect only the tools it needs, and set what starts it — a schedule, an inbound event, or a message from your team.
Run it on real cases while it asks before acting. Tighten the instructions from what you see, then let it handle more of the job on its own.
An agent is only useful if it can reach your systems and only safe if it cannot reach everything. Both are configuration, not hope.
Identity
Give it a name, a handle, and its own accounts — its own inbox, its own WhatsApp number, its own logins. Its access belongs to it rather than being borrowed from a person who might change roles or leave.
Tools
Slack, GitHub, Linear, Notion, Google Workspace, Microsoft 365, Intercom, Sentry, Stripe, your own databases, and any MCP server. You choose what each agent can reach, one tool at a time.
Triggers
A schedule, an inbound webhook, a Slack message, an email, or an event from a tool you already use. The work happens whether or not somebody remembers to kick it off.
Control
Agents can be told to check with a human before anything leaves the building. When one hits a missing credential or a case it was not given a rule for, it stops and says what it needs.
Nobody has to learn a new tool to hand work to an agent. It answers in the places your team is already in.
Anyone on your team can message the agent at its handle, or mention it in a conversation.
Mention it in a channel or send it a direct message, and follow the work in the thread.
Give the agent its own inbox so people can simply email it. It reads and replies as itself.
Pair a number to the agent. Anyone who has it can message the agent directly.
Have a question? We have answers.